Enterprise Tracking Software: Beyond BPM
How do you keep up with a hundred different projects, all at different stages and all in need of tracking and assessment? Regardless of your size, industry or whether you work in a government agency or commercial company, managing the growing complexity of your daily information workflow can seem impossible. But with enterprise tracking software (ETS), you can regain that control in just a few mouse clicks.
Unlike traditional business process management (BPM) solutions, ETS easily and more effectively adapts to the specific business needs and functions of individual companies without the need of costly customization. In addition, with its Web-based, platform-independent architecture, ETS can be quickly implemented and instantly accessed, no matter the scale of an organization.
Almost a decade ago, MicroPact foresaw the issues that growing companies would face in managing their internal enterprise work flow that drives their key business applications. Their answer was to develop a new generation of enterprise tracking software.
As the premier ETS product today, entellitrak reaches beyond the complexity and rigid structures of BPM software to deliver a truly revolutionary solution that offers your enterprise extraordinary flexibility without sacrificing performance.
With entellitrak, every business process can be streamlined:
CSX
INDUSTRY
Fortune 500
PRODUCT USED
Think it.
The continuing frustrations of a decentralized in-house system prevented CSX from tracking union employee grievances quickly and effectively.
Track it.
MicroPact easily implemented and integrated the entellitrak Labor Relations Edition with CSX's existing business process and systems to create a dynamic enterprise case management system.
Done.
CSX now can investigate or research any claim, track its progress, and generate reports from any location, instantly and easily.
FTC
INDUSTRY
Federal Government
PRODUCT USED
Think it.
The FTC needed a technically compatible alternative to their old decentralized spreadsheet and paper system used to track background investigations.
Track it.
Because of its platform independence and pre-configuration, MicroPact's entellitrak Background Investigation Edition was the perfect fit for the FTC's environment.
Done.
The FTC's data is now centralized, with all needed data and documents stored and readily accessible, driving a more cost-effective operation.
USDA
INDUSTRY
Federal Government
PRODUCTS USED
Think it.
To respond more quickly to complaint cases, the USDA needed a leading-edge system upgrade that could be compliant with their requirements.
Track it.
Already a proven partner, MicroPact configured entellitrak Civil Rights and Alternative Dispute Resolution Editions to compliment the USDA's business processes perfectly.
Done.
By improving case tracking and accessibility while reducing paperwork, the USDA was able to increase efficiency and reduce costs.
US Navy
INDUSTRY
Federal Government
PRODUCT USED
Think it.
Manually tracking complaints from its 185,000+ civilian workforce at 58 offices worldwide was creating a bottleneck for the US Navy.
Track it.
Implementing the web-based icomplaints application provided a centralized and automated means to input, manage, and track complaint cases from start to finish.
Done.
Thanks to universal user acceptance, the Navy's case management process has greatly accelerated, resulting in greater productivity and cost savings.
US Navy
INDUSTRY
Federal Government
PRODUCT USED
Think it.
CSX needed to streamline the tracking of workplace grievances. Decentralized in-house systems made claim access and processing time-consuming and frustrating.
Track it.
By integrating MicroPact's Labor Relations Edition with the CSX Filenet, managers are able to quickly to access and track every point within the grievance process.
Done.
Claim investigation, tracking and reporting can be accomplished quickly and from any location.
