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What is Digital Business?

Case Management Contributes to Digital Business Transformation Effort

April 24, 2014 | Views: 14 | Analytics, Case Management | Comment

Sandeep Khare's avatar

Sandeep Khare

Gartner defines the term “digital business” as a business that is developed using digital assets and capabilities. A digital business may involve digital products, services and/or customer experiences but it’s not limited to those. Digital business is conducted through digital channels and communities. Read More

Content is King in Case Management

Dealing with all types of digital content is at the heart of an effective case management solution

April 21, 2014 | Views: 45 | Case Management, Analysts | Comment

Sandeep Khare's avatar

Sandeep Khare

Gartner’s recent report on case management titled Critical Capabilities for Case Management Frameworks lists 11 critical capabilities that can help organizations compare and contrast different case management solutions. The report further compares and rates 11 case management vendors (including MicroPact) across each of the critical capabilities. Read More

Design By Doing Revisited

Study Makes Strong Case for Collaborative Development

April 15, 2014 | Views: 104 | Case Management, Analysts | Comment

Tom Lowrey's avatar

Tom Lowrey

The need for application developers to take a “design by doing” approach to designing and building enterprise software systems continues to grow. According to a new study from Forrester Consulting conducted on behalf of MicroPact, there is evidence to suggest that “frozen” software requirements are acting as an impediment to achieving implementation goals. Read More

Bloomberg Knows How Important Data Is to Business

Putting Data in the Driver’s Seat Pays Off for Billionaire and All Businesses

April 10, 2014 | Views: 105 | Case Management | Comment

Bob Ragsdale's avatar

Bob Ragsdale

Entrepreneur, philanthropist, and three-term mayor of New York City, Michael Bloomberg recently posted an article on fostering innovation on LinkedIn (okay, it was last month). While I do read a lot of business articles about innovation, it was the second half of the headline that caught my eye. Read More

MicroPact Presents Case Study at Forum For Technology Management Leaders

Company Will Discuss Details of Enterprise Case Management Implementation with Craig Le Clair

April 4, 2014 | Views: 258 | Company News, Events, Case Management | Comment

MicroPact Inc., a leading developer of dynamic case management and Business Process Management software solutions, will present a detailed case study at the upcoming Forrester Forum for Technology Management Leaders in Orlando, FL, on May 5. Read More

Give Workers What They Need To Work

Study Shows Data Trumps Process When Designing Enterprise Applications

April 3, 2014 | Views: 155 | Case Management, Analysts | Comment

Roger Hughlett's avatar

Roger Hughlett

One of the key findings from a new commissioned study conducted by Forrester Consulting on behalf of MicroPact centers on workplace productivity. According to the study, application development decision-makers believe a “data-first” approach – when “supported with dynamic and adaptive knowledge worker capabilities” – is needed if enterprises are going to keep pace with the ever-increasing amount of unstructured work conducted on a daily basis. Read More

Customer Focus Is Key To Success of Business Applications

Right Information At The Right Time Is What Customers Want

March 31, 2014 | Views: 137 | Case Management, Analysts | Comment

Sandeep Khare's avatar

Sandeep Khare

Explosive growth of mobile devices, social media, and big data in recent years has significantly changed the manner in which users interact with business applications. Customer expectations are very different than from say five to seven years ago. Read More

MicroPact Doubles Size of Northern Virginia Headquarters

Software Company Leases Additional 20,845 Square Feet on Worldgate Drive

March 28, 2014 | Views: 246 | Company News | Comment

MicroPact Inc., a leading developer of dynamic case management and Business Process Management software solutions, has signed a 10-year lease that essentially doubles the size of its headquarters at 12901 Worldgate Drive. Read More