entellitrak - A unified platform for Case Management and Business Process Management

No bloat. Just a powerful, unified, open architecture for business process management Nice.

Develop Case Management Solutions and BPM Solutions with entellitrak.

Case Management and Business Process Management live at opposite ends of a single spectrum. That’s why we call entellitrak Unified BPM software — it accommodates the entire spectrum. Its open architecture approach focuses on the core technologies that streamline work for business and IT professionals, making rapid application development a reality.

Why is that important? Because in a fiscal environment where there’s no room for waste, it enables you to get to work quickly and cost-effectively. Whether it’s based on-premises or in the cloud, entellitrak's streamlined approach scales from the local office to the enterprise, giving everyone in your organization the ability to accurately capture, track and report on the data that drives operations forward.

Unified BPM

In contrast to competing products, entellitrak takes a unified approach. What does that mean?

One Platform

One Platform for Dynamic Case Management and Business Process Management

Start by Capturing Data, or Start with Process Modeling.

In contrast to strict BPM tools, entellitrak provides a continuous spectrum of dynamic case management and business management solutions — this gives organizations the flexibility to commence  application development initiatives from a variety of starting points. With entellitrak, you can either begin with a traditional process modeling approach, or, based on existing case data, take a data-first approach by configuring business applications immediately, and layer on policies and processes over time. Of course, you can further accelerate your implementation by starting with one of our pre-configured business templates - proven, best practice solutions.

One Interface for Users, Analysts and Developers

All In One Tightly Integrated, Highly Streamlined Application.

Rather than requiring the use of third-party applications, or different portals for different functions, entellitrak streamlines work with a single, Section 508 compliant, web-based interface — everything is built in, from day-to-day case management and process management, up through advanced application development and programming.

  • Rules management system
  • Security and permissions management system
  • Customizable help module
  • Reporting engine
  • Advanced search engine
  • Forms management system
  • Content management system
  • entellidoc document management module

One Platform for Business Process Management and Document Management

Manage Structured and Unstructured Data Side by Side.

The entellitrak document management module is a completely integrated document management solution based on the same open architecture platform as entellitrak. With it you can create a fully unified BPM and Document Management solution, giving users the ability to initiate workflow from a case management, document management or business process management perspective.

Enterprise-Scale Success

For more than a decade, MicroPact has focused on engineering web-based, commercial off the shelf (COTS) solutions for US Government agencies and Fortune 500 corporations. Today entellitrak is used by more federal agencies than any other BPM product.

Accelerate ROI with Case Management Frameworks, BPM Process Templates, and Rapid Application Development

An entellitrak dynamic case management system or BPM solution can be configured in a fraction of the time and cost required for custom software development or traditional BPM implementations.

Start with the Approach That's Best for You

Most entellitrak implementations begin in one of three ways:

  • With a pre-configuration (process template)
  • From scratch with a data capture / Case Management orientation
  • From scratch with a Business Process Management orientation

Starting with a Pre-Configuration

Take advantage of the 80/20 rule.

There are over 20 entellitrak pre-configurations (process templates) to choose from. With best practices, business rules and terminology built right in, pre-configurations can both speed implementations and reduce resource requirements.

Out of the box, pre-configurations generally satisfy about 80% of an organization’s requirement. The final 20% is achieved by configuring entellitrak to suit the specific needs and terminology that will be unique to your business. MicroPact personnel will take an agile, iterative approach as they work with you to refine your entellitrak implementation. This approach gives both the business and IT teams a high degree of control over the project as it evolves and ensures that the final system delivers the value you are looking for.

Starting from Scratch

An agile approach speeds time to ROI.

When starting from scratch, most MicroPact customers start by replicating their existing systems. They build out the forms, dashboards, reports, organizational structure and security rules quickly – entellitrak automatically generates the corresponding input forms, information views and database artifacts behind the scenes. At this point, the system has a more of a Case Management orientation. This approach enables people to begin working with the system more quickly, capturing the data that will drive operations forward, accelerating the implementation and ROI.

Next, business and system owners work together to inject processes and process improvements based on actual usage patterns – not theory. In this manner, the system can be continuously refined, adding just the right amount of process, oversight and control to achieve optimal operational and Business Process Management orientation. Plus, because entellitrak is continuously configurable, if operations change, administrators can continue to make in-flight changes to the way entellitrak works.

Open Architecture Business Process Management Tools

Our Business Process Management Tools provide open development, ease of deployment and seamless integration.

Platform Independent, Open Architecture Software

Embrace Transparent Technology.

The entellitrak platform is comprised of a user interface, application layer and database layer. This simple, exposed, open approach makes it easier to develop applications with entellitrak, to deploy entellitrak and to integrate and communicate with external systems.

  • Develop: entellitrak is Java-based so any Java programmer can work with the platform and avoid “vendor lock-in.”
  • Deploy: entellitrak is platform independent and can be installed on any application server that supports Java and the JEE framework.
  • Integrate: entellitrak can easily connect and integrate with other applications in the enterprise utilizing standard technologies such as web services, an ESB, or directly at API levels.

Relational Database Approach

Clear, Open, Easy to Understand.

entellitrak supports virtually all relational databases including SQL Server and Oracle RDBMS. Developers can view all of the contents of the entellitrak relational database as well as the definition of every configurable element. This approach makes it easy to access and manipulate each and every data component.

An Enterprise-level Document Management Software Solution

Full-featured Document Management Software.

The entellitrak document management module is an advanced enterprise document management software platform that delivers a single, seamless, integrated environment for the management of unstructured data (documents) right alongside entellitrak’s structured data (records).

Initiate Workflow in Multiple Ways

Users not only have the ability to initiate workflow from a case management or process management perspective, they have the added ability to initiate workflow from a document management perspective.

Benefit From a Shared Architecture

Because the entellitrak document management software module isn't a third party add-on there are no integration issues.

Expand Your Expectations

Out of the box, the entellitrak document management module provides every component you would expect from a collaborative document management solution:

  • Document storage and retrieval
  • Collaboration and versioning
  • Searching
  • Security for enterprise-wide control

What you might not expect is that it can store, track and manage virtually any type of file:

  • Documents, presentations, spreadsheets
  • Images, video, audio

You can also view, markup and annotate most files directly within entellidoc, without having to open their native applications. You probably didn’t expect that either.

Get Everyone On The Same Page

Because the only effective document management systems are the ones that people use, The entellitrak document management module promotes collaboration with commonsense capabilities:

  • Logical organization – documents are stored where people expect to find them, with repositories configured to match your organizational structure, workflows and systems.
  • Easy to find information – documents are automatically indexed and immediately available for full text searching.
  • Rapid document previews – users don’t have to open files to see what is in them.

Secure Document Management

Both documents and associated metadata are securely stored through entellitrak’s role-based
security and access model. Permissions are completely configurable through a user interface
CRUD (Create/Read/Update/Delete) facility. The entellitrak document management module also utilizes SSL encryption of all data.

Hosting: On-Premises or in the Cloud

Everyone's Needs Are Different

MicroPact cloud, enterprise cloud, locally hosted — there is no one best approach that applies to every situation.

For that simple reason, entellitrak is available under the following NIST-defined Cloud Computing Service and Deployment models:

  • Cloud Software as a Service (SaaS)
  • Cloud Platform as a Service (PaaS)
  • Private cloud
  • Community cloud
  • Public cloud
  • Hybrid cloud

Dynamic Case Management and BPM Software Security

Advanced Security Policies Are Built in

Federally Accredited and Secure with C&A based on NIST 800-53, DIACAP and DCID 6/3.

The entellitrak role-based security and access model mimics an organization’s structure. Because access is role-based, users see only the data that is pertinent to their domain, enabling them to quickly focus on relevant information and tasks. Permissions are completely configurable through a user interface CRUD (Create/Read/Update/Delete) facility, delivering the added benefit of filtering out sensitive and protected information. entellitrak also utilizes SSL encryption of all data.

entellitrak supports:

  • Single Sign-On (LDAP, Active Directory, RSA Tokens, Authentication Portals, Smart Cards, CAC Cards)
  • Multiple Authentication (can support multiples of these at one time: LDAP, Active Directory, RSA Tokens, Authentication Portals, Smart Cards, CAC Cards)