Why settle for just any data tracking and management software when MicroPact is already geared toward your needs?
There’s a simple reason why MicroPact products are so popular—in fact, the top choice of federal agencies for business process and case management software.
Instead of starting with business processes, and making you change yours, we start with your data needs and help you use data better.
We’re all about the data you need to capture. How you want to process it. What you want to see when you’re done.
For example, take entellitrak. This powerful BPM platform:
- is easy to configure, so you can build any tracking app you want—change it whenever you want
- an open-architecture solution that allows you to communicate with virtually any external system
- can be hosted on your premises or remotely via a variety of NIST-defined cloud computing service and deployment models
- is fully compliant with federal government requirements
In fact, no one else understands the needs of federal agencies like we do. The proof: entellitrak is used by more federal agencies than any other business process management product. Check out a few examples in the case studies below.
CSX
INDUSTRY
Fortune 500
PRODUCT USED
Think it.
The continuing frustrations of a decentralized in-house system prevented CSX from tracking union employee grievances quickly and effectively.
Track it.
MicroPact easily implemented and integrated the entellitrak Labor Relations Edition with CSX's existing business process and systems to create a dynamic enterprise case management system.
Done.
CSX now can investigate or research any claim, track its progress, and generate reports from any location, instantly and easily.
FTC
INDUSTRY
Federal Government
PRODUCT USED
Think it.
The FTC needed a technically compatible alternative to their old decentralized spreadsheet and paper system used to track background investigations.
Track it.
Because of its platform independence and pre-configuration, MicroPact's entellitrak Background Investigation Edition was the perfect fit for the FTC's environment.
Done.
The FTC's data is now centralized, with all needed data and documents stored and readily accessible, driving a more cost-effective operation.
USDA
INDUSTRY
Federal Government
PRODUCTS USED
Think it.
To respond more quickly to complaint cases, the USDA needed a leading-edge system upgrade that could be compliant with their requirements.
Track it.
Already a proven partner, MicroPact configured entellitrak Civil Rights and Alternative Dispute Resolution Editions to compliment the USDA's business processes perfectly.
Done.
By improving case tracking and accessibility while reducing paperwork, the USDA was able to increase efficiency and reduce costs.
US Navy
INDUSTRY
Federal Government
PRODUCT USED
Think it.
Manually tracking complaints from its 185,000+ civilian workforce at 58 offices worldwide was creating a bottleneck for the US Navy.
Track it.
Implementing the web-based icomplaints application provided a centralized and automated means to input, manage, and track complaint cases from start to finish.
Done.
Thanks to universal user acceptance, the Navy's case management process has greatly accelerated, resulting in greater productivity and cost savings.
US Navy
INDUSTRY
Federal Government
PRODUCT USED
Think it.
CSX needed to streamline the tracking of workplace grievances. Decentralized in-house systems made claim access and processing time-consuming and frustrating.
Track it.
By integrating MicroPact's Labor Relations Edition with the CSX Filenet, managers are able to quickly to access and track every point within the grievance process.
Done.
Claim investigation, tracking and reporting can be accomplished quickly and from any location.
