Business Process Management Software Pre-configurations with best practices built in.

entellitrak pre-configurations give you all the benefits of a custom-built solution at a COTS price. Through extensive work with government and corporate customers, MicroPact has developed pre-configured applications that reflect best practices, business rules, and terminology. These are proven solutions.

More than 140 federal organizations are using entellitrak, and pre-configurations are a major reason. They shrink implementation times to as little as 30 days. Plus, with entellitrak's no-code point-and-click configuration, you can fine-tune your application as your business processes change.

Proven business process management solutions include entellitrak pre-configured as:

  • Labor Relations (LR) Case Tracking Software
    Tracks grievance data relating to Labor Relations and Employee Relations, including bargaining units and agreements, from start to finish.
  • General Counsel (GC) Case Tracking Software
    Originally developed to satisfy the Office of General Counsel's (OGC) individual case tracking and reporting needs. The system's extensive functionality allows management of case activities, case contacts, pending case dates, case results, and billable time.
  • Alternative Dispute Resolution (ADR) Case Management Software
    Tracks, manages, and reports on all ADR matters. The ultimate dispute resolution and case management system.
  • Correspondence Management (CM) Software
    Replaces multiple legacy systems with an integrated solution that defines unique processing rules and timelines, to effectively manage correspondence within an office or agency environment.
  • Background Investigation (BI) Management Software
    Provides a turn-key solution to personnel security management and reporting, by replacing paper files of employee security history with a centralized management system.
  • Equal Employment Opportunity (EEO) Management Software
    An enterprise-wide solution that lets organizations manage all phases of their EEO complaint case management.
  • Inspector General (IG) Investigation and Audit Software
    Assists the Office of Inspector General (OIG) in internal and external investigations and audits. Helps manage cases as they enter the office, track MOAs and corrective actions, and conduct post-closure compliances. Generates various management reports to support the production of the Semiannual Congress Report. So robust and flexible that both the Correspondence Management and General Counsel Editions can be incorporated to provide a total solution for the OIG.
  • Workers' Compensation (WC) Case Processing Software
    A powerful and efficient tool for managing and administering workers' compensation claims. Tracks claims from first report through closure, and gathers significant data in support of essential reports.
  • Civil Rights (CR) Case Processing Software
    Assists Equal Opportunity and Civil Rights professionals with the management of cases pertaining to statutes such as Title VI, Title IX, and Section 504. Well-defined data entry fields and easy-to-use navigational tools help professionals manage cases from intake to compliance. Comes equipped with standard management reports, as well as an ad hoc reporting tool that lets managers generate various reports at the click of a mouse. Complements the MicroPact icomplaints application.
  • Executive Task Management (ETM) Management Software
    Manages tasks, action items, special projects, and correspondence. Quickly and easily tracks all aspects of a particular task, as well as associated processes, with features such as automatic email and deadline ticklers. Accesses information instantaneously and accurately—no more probing others for updates or related reports.
  • Ethics Management (EM) Software
    Captures all information relating to Ethics Divisions reports, including financial disclosures and ethics training information. Centralizes data for easy management.

More Information

entellitrak Brochure (PDF, 44K)

Case Studies

CSX Case StudyHow a leading transportation giant got back on track after losing momentum in case management.

"We compared the benefits of updating our in-house system versus choosing an outside vendor. We chose entellitrak Labor Relations because it is able to track all of the information related to grievances, from start to finish. It gave us what we needed in one complete package."

Meg Sacks
Manager, CSX.

Seeing is believing Call us today for a demo 703.709.6110